IAM Operations
IAM Operations Lead
Client On-site
Full Time
8-10 years in IT/Cybersecurity (min. 5 years in IAM)
Own and lead day-to-day IAM operations, serving as the primary interface for service delivery across enterprise identity platforms.
Responsibilities
- Manage operational governance meetings and handle critical incident escalations
- Ensure adherence to KPIs, monitor ticket backlogs, and oversee compliance reporting
- Lead and mentor a team of IAM engineers
- Promote IAM principles throughout the enterprise
- Identify automation opportunities and streamline IAM platform workflows
Requirements
- Hands-on expertise with enterprise IAM platforms (SailPoint, Oracle, Ping/ForgeRock, One Identity)
- IAM-specific tool certifications required
- Exceptional stakeholder management, conflict resolution, and communication skills
- IT or cybersecurity background with substantial IAM focus